Mobile / App
Your n8qv account connects to Nagad, Rocket and Upay so money moves through the wallets you already use every day. Open the banking section inside your account to see the deposit and withdrawal routes available for your region.
Funding your account starts from the deposit section inside your signed-in dashboard. We support Nagad, Rocket and Upay as the primary wallet routes for Bangladesh. Each method shows its own set of fields and instructions once you select it — follow exactly what appears on screen rather than relying on any external steps. The amount you enter must fall within the range shown on the deposit screen; the fields will tell you if an entry is outside the accepted window.
Log in to your n8qv account and navigate to the banking or cashier section. Select the deposit tab to see available wallet options for your account region.
Pick the wallet you want to use. The screen will show the fields and payment instructions specific to that method. Do not use a wallet that is not listed on your deposit screen.
Type the amount within the range shown. Complete the transfer on your wallet app following the instructions on screen. Your n8qv account balance updates once the transaction is verified.
Withdrawals from your n8qv account return funds to the wallet method you choose at the time of the request. Head to the withdrawal section inside the banking area of your account. The available payout methods — Nagad, Rocket, Upay — are listed there, and each one shows its own input fields including the wallet number and the amount. Enter only a wallet number registered to your own name; submitting someone else's wallet details will hold up the request. The amount field will show the range your account currently allows.
Go to the banking section in your signed-in account and select withdraw. The screen lists the payout methods currently available for your account.
Choose Nagad, Rocket or Upay. Enter the wallet number that belongs to your own registered account. The fields on screen guide each required detail.
Type the amount within the range shown on screen and confirm the request. Track its status in your account transaction history until the wallet receives the funds.
Your account area may prompt you to complete identity or wallet verification steps before a withdrawal can be processed. The fields and documents required depend entirely on what the verification screen inside your account shows — we do not operate a fixed universal list, and what appears for your account may differ from what another person sees. When a verification prompt appears, follow the fields shown on that screen and submit only what is asked. Do not send documents to any email or channel unless the prompt specifically directs you there.
Verification requirements appear inside your account when they apply to your situation. Read each field carefully and submit only the information or documents the screen asks for.
All identity and wallet information must match the details on your n8qv account. Mismatched names or numbers will result in the verification step being flagged for review.
If any verification field is confusing or a prompt does not load correctly, reach out through the support route shown in your account help section before attempting to proceed.
Once you have submitted the required information, the account status section will reflect the updated state. Do not submit duplicate entries while a review is in progress.
The wallet methods shown below are the ones we support for Bangladesh accounts. Each method has its own deposit and withdrawal flow inside the banking section. Availability depends on your local law and eligible region; always check the banking screen in your signed-in account to confirm which options are active for you.
Send and receive funds through your Nagad mobile wallet. Enter your Nagad number in the deposit or withdrawal field shown in the banking section of your account.
Rocket accounts linked to your registered mobile number can be used for both deposits and withdrawals. Follow the instructions on the Rocket payment screen inside your account.
Upay is available as a wallet route for eligible Bangladesh accounts. Select Upay in the banking section to see the fields and steps specific to this method.
Every deposit or withdrawal you complete through n8qv generates a record in your account transaction history. When you initiate a transfer from Nagad, Rocket or Upay, your wallet app also produces its own reference number. Keeping both references together — the wallet-side confirmation and the account-side transaction ID — makes it straightforward to raise a query with support if anything needs review.
When your Nagad, Rocket or Upay transfer goes through, save the confirmation reference your wallet app shows. This number ties your wallet action to the corresponding entry in your n8qv account history.
Each transaction in your account history carries a status: pending, completed or under review. Check this label before assuming a payment has failed — pending entries are still being processed.
When contacting support about a payment, open your account history first and note the transaction ID displayed there. Sharing this ID with support speeds up any investigation significantly.
Save a screenshot of both your wallet confirmation and your account transaction entry for any deposit or withdrawal. These records are the clearest evidence if a discrepancy needs to be resolved later.
Keeping your account and wallet activity secure depends on a few consistent habits on both sides. We maintain the technical side of the account infrastructure, but your own access behaviour — how you log in, whose wallet you use, where you check your balance — matters just as much. Below are the four areas worth paying attention to whenever you are managing funds on your account.
Always access your account through n8qv. Check the address bar on your browser before entering your password or initiating any banking action. Phishing pages often copy the look of a site but cannot replicate the correct domain.
Deposits and withdrawals must come from and go to a wallet registered in your own name. Using another person's Nagad, Rocket or Upay account to move funds can trigger an account review and delay your withdrawal.
Do not share your n8qv account password or your wallet PIN with anyone, including people claiming to represent support. Our support team will never ask for your password to resolve a banking issue.
If you spot an unexpected transaction or a discrepancy in your balance, use the support route listed inside your account help section. That is the published channel for resolving banking queries — not social media or third-party messaging apps.
The questions below cover the most common banking situations on n8qv accounts. If your specific question is not addressed here, the support route inside your account help section is the right place to raise it directly with our team.
Nagad, Rocket and Upay are the wallet methods we support for Bangladesh accounts. Open the deposit screen inside your signed-in account to confirm which options are currently active for your region and account status.
Check your wallet app first to confirm the transfer completed on that side. Then open your n8qv account transaction history and look for the entry. If neither shows a completed status, note both references and contact support through your account help section.
The withdrawal screen inside your account shows the amount range available for your current account status. We do not publish a fixed universal minimum here because limits can vary; always check the withdrawal fields shown on screen for the current figure.
A pending status means the request is in the processing queue. Check your account transaction history for any additional prompt or verification step that may be waiting for your input. If the status has not changed after a reasonable period, contact support with your transaction ID.
No. Deposits and withdrawals must use a wallet registered in your own name. Submitting another person's wallet details will likely trigger an account review. Use only the Nagad, Rocket or Upay account that matches your n8qv registration details.
Wallet detail changes are handled through the account settings or verification section inside your signed-in dashboard. Follow the fields shown there and, if a verification step is required, complete it as prompted. Contact support if the update screen is unclear.